1. Detailed description of goods and/or services

DAISLASHES is a business in the beauty and cosmetic industry that provides hair care and beauty products.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way Shopify.

(for e.g. booking number/booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional) 

The offering on this website is available to South African clients only. 

4. Return and Refunds policy 

The provision of goods and services by DAISLASHES is subject to availability. In cases of unavailability, DAISLASHES will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.  

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.) 

5. Customer Privacy policy 

DAISLASHES shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:  http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation. 

6. Payment options accepted 

Payment may be made via Visa and MasterCard. 

7. Card acquiring and security 

Card transactions will be acquired for DAISLASHES via PayGate (Pty) Ltd who are the approved payment gateway for all South African  Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. 

8. Customer details separate from card details 

Customer details will be stored by DAISLASHES separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za. 

9. Merchant Outlet country and transaction currency 

The merchant outlet country at the time of presenting payment options to the cardholder is United States. Transaction currency is United States Dollar (USD). 

10. Responsibility 

DAISLASHES  takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,  customer service and support, dispute resolution and delivery of goods. 

11. Country of domicile 

This website is governed by the laws of South Africa and DAISLASHES chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 477 Smith St, Durban Central, Durban, 4001. 

12. Variation 

DAISLASHES may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

13. Company information 

This website is run by private company based in South Africa trading as DAISLASHES and with registration number 2022/823909/07 and 1 Director. 

14. DAISLASHES contact details  

Company Physical Address: 477 Smith St, Durban Central, Durban, 4001

Email: support@daislashes.com

Telephone: 0691074528